InteractiveTel’s suite of products provide visibility into sales and advertising initiatives through actionable analytics.
Total Track is the ONLY complete call recording solution in the automotive industry that works with any existing phone system. Our cloud based system provides call tracking and recording of all inbound or outbound calls including mobile and text messaging with no per minute charges. We have API integration for most major CRM systems for seamless customer management.
Use either our toll free numbers, your existing toll free numbers, or a local number to record all your inbound and outbound calls.
No onsite equipment to purchase
Account codes to measure employee productivity
Custom reports for multiple time periods
CRM integration for most platforms
Mobile & SMS
InteractiveTel’s Mobile and SMS Tracking product allows you to record and monitor text messages with customers. Features include:
Text Enabled Local and Toll Free Numbers
Opt-in / Opt-out Options
Mobile and Desktop Sync
Dynamic Number Insertion
Dynamic Number Insertion allows you to provide a unique number for each ad campaign which allows you to track effectiveness of ad spending. This can be done via URL or browser session and numbers can be changed for regional or local offices based on the referring source.