Founded in 2008, InteractiveTel is an innovator and leader in cloud-based customer interaction analytics, call tracking and communications solutions. Our proprietary platform delivers actionable data to increase sales, service and profitability for organizations of all sizes—from small and medium business to large enterprises – in industries ranging from automotive and marine to real estate, sports and advertising agencies.
InteractiveTel’s exclusive technology captures and analyzes voice and text communications in real time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results. This patented AI-driven call tracking and conversation analytics solution works with any phone system, including the company’s award-winning hosted PBX, which enables organizations to scale more easily and collaborate more effectively.
Today, InteractiveTel’s cloud communications applications are used by more than 4,000 businesses — from startups to Fortune 500 companies.