Hosted Phone System
AI-Driven Smart Communications Solution
The InteractiveTel Smart Communications solution is a cloud-based business phone system offering comprehensive communications capabilities and unmatched, AI-powered functionality that helps automotive dealers identify and respond to service issues and sales opportunities in real time.
InteractiveTel’s patented AI-driven conversation analytics platform revolutionizes:
- lead sourcing and conversion
- sales monitoring and optimization
- service monitoring and optimization
By delivering actionable data in real time, InteractiveTel’s innovative cloud-based solution is more than a phone system – it’s a smart business intelligence tool.
Our Hosted PBX solution includes InteractiveTel’s TotalCX call recording and real-time conversation analytics technology, which captures and analyzes communications, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.
InteractiveTel’s Smart Communications System is rich in features that have a big impact on a business’s bottom line. Using the power of artificial intelligence, users can exponentially multiply the capability and effectiveness of all types of sales and service teams.
Smart functionality, combined with proprietary call tracking, recording and reporting features, means better service, faster sales and more satisfied customers.
Smart Features to Drive Your Business Forward
Voice Platform
Add and edit as many users, devices, and groups regardless of your plan size.
Provisioning
Automatically connect Cisco, Obihai, Grandstream, Polycom, and Yealink phones with one click!
Ringing Groups
Ring multiple phones, devices, users, and groups at once by creating Groups and Ring Groups.
Faxing
With our platform, you can send and receive Faxes from your email on any number.
AI
Automatically be notified of mishandled phone leads and Keyword phrases in Real-time
Advanced Voicemail
Our Advanced Voicemail delivers your messages to your phone, smartphone, and email.
Find Me Follow Me
Add your mobile and other phones into our Platform for a truly unified solution.
Redundant Datacenters
Our cloud Platform is incredibly reliable and always available, even if you’re down or offline.
Call Flows
Use the drag-and-drop Call Flow manager to easily configure your service features.
Time of Day
Setup and manage features based on time and dates on your choosing.
Conferencing
Build your own custom Conference Call bridges utilizing your unused lines.
Intercom and Paging
Create intercom and paging groups, with full support for intercom on all major brands.
Menus and Routing
Record and build custom Menus via Call Flows where callers press 1, 2, 3, etc.
DISA Dialing
Access your phone system, dial extensions, and mask your Caller-ID from any other phone.
Hot Desk Extensions
Setup and login as a portable user to receive your calls on someone else’s phone.